Privacy Policy

Spartan Metal Roofing
Effective Date: July 21, 2026

Spartan Metal Roofing (“Spartan Metal Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, submit a form, request a roofing estimate or inspection, communicate with us, or use our services.

This Privacy Policy applies to information collected through our website, online forms, telephone communications, text-messaging program, email communications, scheduling systems, and other interactions with Spartan Metal Roofing.

Important Notice Regarding Mobile Information

Spartan Metal Roofing does not sell, rent, or share mobile telephone numbers, SMS opt-in records, or text-messaging consent with third parties or affiliates for their marketing or promotional purposes.

We may provide mobile information to service providers that help us operate our communications, scheduling, customer-support, and text-messaging systems. These providers may use the information only as necessary to perform services on our behalf.

Text-messaging originator opt-in information and consent will not be transferred to any third party for that third party’s independent marketing or promotional purposes.

1. Information We Collect

The information we collect depends on how you interact with Spartan Metal Roofing.

Personal and Contact Information

We may collect:

Your name

Email address

Telephone or mobile number

Mailing or service address

Preferred contact method

Information submitted through our website forms

Other contact information you voluntarily provide

Roofing and Service Information

When you request an estimate, inspection, or roofing service, we may collect:

Property address

Type of roofing service requested

Details about roof damage, leaks, storm damage, or other concerns

Roofing material preferences

Appointment and scheduling information

Photographs, videos, documents, or project details you provide

Estimate, proposal, contract, and service history

Customer feedback, testimonials, or reviews

Communications and Consent Records

We may collect and maintain:

Records of telephone calls, emails, text messages, and customer-support inquiries

Website form submissions

Appointment and scheduling communications

SMS and email consent selections

The date, time, source, and method through which consent was provided

Opt-out and unsubscribe requests

Communication preferences

Payment and Transaction Information

When applicable, we may collect billing, payment, financing, and transaction information related to services you purchase.

Payments may be processed by third-party payment processors or financing providers. Spartan Metal Roofing may not directly receive or store complete payment-card or financial-account information processed by those providers.

Website and Device Information

When you use our website, we and our service providers may automatically collect:

Internet Protocol address

Browser type

Device type

Operating system

Referring website or page

Pages viewed

Dates and times of visits

Website interactions

Approximate location derived from an IP address

Cookie identifiers and similar technical information

Information From Other Sources

We may receive information from sources such as:

Referral partners

Manufacturers, suppliers, or subcontractors

Scheduling and customer-management platforms

Payment or financing providers

Social-media platforms

Advertising and analytics providers

Publicly available sources

Information received from these sources will be handled according to this Privacy Policy and any restrictions imposed by the source.

2. How We Use Information

Spartan Metal Roofing may use collected information to:

Respond to questions and service inquiries

Review requests for roofing estimates or inspections

Schedule and manage appointments

Prepare estimates, proposals, and roofing-service agreements

Provide roofing, repair, inspection, installation, or related services

Communicate about estimates, appointments, projects, payments, warranties, and service updates

Respond to missed calls or customer-support requests

Process payments and maintain transaction records

Request customer feedback or reviews

Maintain records of consent and communication preferences

Operate and improve our website, forms, and services

Measure website usage and marketing performance

Protect our website, customers, employees, and business

Detect and prevent fraud, misuse, or security incidents

Enforce our agreements and policies

Comply with legal, regulatory, tax, accounting, and recordkeeping obligations

Where you have provided the required consent, we may also use your information to send occasional promotional messages, seasonal roofing offers, service announcements, or other marketing communications.

3. SMS and Text-Messaging Program

SMS Consent

Spartan Metal Roofing sends text messages only when the recipient has provided a mobile number and consented to receive the applicable communications.

SMS consent may be collected through:

Website estimate or contact forms

Appointment or scheduling forms

Written forms or service agreements

Keyword-based opt-in methods

Other documented consent methods

Website SMS consent is collected through a separate, optional checkbox that is not selected by default.

Providing consent to receive text messages is not a condition of purchasing any property, goods, or services.

Types of Messages

Depending on the consent provided and your relationship with Spartan Metal Roofing, messages may include:

Responses to roofing inquiries

Estimate or inspection follow-ups

Appointment confirmations and reminders

Scheduling or rescheduling updates

Missed-call responses

Project and service updates

Payment or account communications

Customer-support messages

Requests for feedback or reviews

We may send promotional or marketing text messages only when the recipient has provided consent appropriate for those messages.

Message Frequency

Message frequency varies based on your inquiries, appointments, roofing project, service activity, and communication preferences.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for information about your messaging or data plan.

Opting Out

You may revoke your SMS consent at any time by replying STOP to a text message from Spartan Metal Roofing.

After receiving a STOP request, we may send one final text message confirming that you have been unsubscribed. We will not send additional SMS messages unless you subsequently opt in again.

You may also request to stop receiving messages by contacting us using the telephone number or email address listed below. We will process reasonable revocation requests as soon as practicable.

Help and Support

Reply HELP for assistance or contact us at:

Phone: (737) 717-7840
Email: [email protected]

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery and availability may vary depending on your wireless carrier, network, device, service plan, and location.

4. How We Disclose Information

Spartan Metal Roofing does not sell or rent mobile telephone numbers, SMS consent records, or text-messaging opt-in information.

We may disclose other personal information in the following circumstances.

Service Providers

We may provide information to companies that perform services on our behalf, including providers of:

Website hosting

Customer-relationship management

Appointment scheduling

Telephone and text-messaging services

Email delivery

Payment processing

Financing

Data storage and backup

Website analytics

Marketing measurement

Information technology and security

Customer support

Accounting, legal, and professional services

These providers may access information only as reasonably necessary to perform services for Spartan Metal Roofing and are not authorized to use mobile opt-in information for their independent marketing purposes.

Contractors, Suppliers, and Project Partners

We may provide relevant project information to subcontractors, inspectors, manufacturers, suppliers, delivery providers, or other parties involved in evaluating or completing a requested roofing project.

Mobile telephone numbers and SMS consent records are excluded from disclosures for independent marketing or promotional purposes.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable laws or regulations

Respond to a subpoena, court order, warrant, or lawful government request

Establish, exercise, or defend legal claims

Enforce contracts, policies, or legal rights

Investigate suspected fraud, misuse, or unlawful conduct

Protect the safety, property, or rights of Spartan Metal Roofing, our customers, or others

Business Transactions

Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of business assets, or similar business transaction.

Any successor receiving personal information will be expected to handle it consistently with applicable law and this Privacy Policy. Mobile opt-in information may not be used for unrelated third-party marketing without obtaining any consent required by law.

At Your Direction

We may disclose information when you request, direct, or authorize us to do so.

5. Cookies and Similar Technologies

Spartan Metal Roofing and our service providers may use cookies, pixels, analytics tools, and similar technologies to:

Operate website features

Remember user preferences

Understand how visitors use the website

Diagnose errors and technical issues

Improve website performance

Measure advertising and marketing effectiveness

Protect the website against fraud or misuse

These technologies may collect information such as your IP address, browser type, device information, referring page, pages viewed, website interactions, and cookie identifiers.

You can control certain cookies through your browser settings. Blocking or deleting cookies may affect the availability or functionality of portions of the website.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries

Provide requested services

Complete roofing projects

Maintain customer and transaction records

Document communication consent

Process and document opt-out requests

Resolve disputes

Enforce agreements

Satisfy legal, insurance, tax, accounting, warranty, and regulatory obligations

Retention periods may vary depending on the type of information, the nature of the customer relationship, and the reason the information was collected.

SMS consent and opt-out records may be retained as necessary to document compliance with applicable messaging requirements.

7. Data Security

Spartan Metal Roofing maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access limitations, account authentication, secure data transmission, vendor-management practices, software updates, and system backups, as appropriate to our operations and the nature of the information.

No website, electronic transmission, or storage system is completely secure. Therefore, we cannot guarantee the absolute security of personal information.

8. Your Privacy Choices

You may:

Update or correct certain contact information

Request information about personal information we maintain about you

Request deletion of certain personal information, subject to legal and business recordkeeping requirements

Withdraw consent for future communications

Opt out of promotional emails using the unsubscribe link in the email

Opt out of SMS messages by replying STOP

Update your communication preferences

Depending on where you reside and subject to applicable law, you may have additional rights regarding access to, correction of, deletion of, or use of your personal information.

To submit a privacy request, contact us using the information in the Contact Us section. We may need to verify your identity before completing certain requests.

We may retain information when necessary to comply with legal obligations, complete transactions, maintain consent and opt-out records, resolve disputes, prevent fraud, or enforce agreements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including financing providers, manufacturers, suppliers, review platforms, payment processors, and social-media websites.

Spartan Metal Roofing does not control the privacy, security, or data-handling practices of third parties. Information you provide directly to a third party is governed by that party’s Privacy Policy and terms.

We encourage you to review the privacy practices of any third-party service you use.

10. Children’s Privacy

Our website and services are not directed to children under 13 years old, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

Spartan Metal Roofing may update this Privacy Policy periodically to reflect changes in our services, information practices, technology, or legal obligations.

The revised policy will be published on this page with an updated effective date. When required by law, we may provide additional notice or request new consent for material changes.

12. Contact Us

For questions about this Privacy Policy, our information practices, or a privacy request, contact:

Spartan Metal Roofing
Phone: (737) 717 7848
Email: [email protected]
Website: spartanroofing.org

By using our website or providing information to Spartan Metal Roofing, you acknowledge that you have reviewed this Privacy Policy. Where consent is required, including consent to receive text messages, we will request that consent separately.